North Luxury attaches great importance to protecting your personal data. In this privacy policy we explain what data we collect, why we do so, and how we handle it carefully.
1. Who are we?
North Luxury is an online shop specialising in premium teak garden furniture. We are based in the Netherlands and can be reached via info@north-luxury.com.
2. What data do we collect?
We collect the following personal data when you place an order or create an account:
- First and last name
- Email address
- Phone number (optional)
- Billing and delivery address
- Payment details (processed via our payment provider)
- Order history
3. What do we use your data for?
- Processing and delivering your order
- Handling your payment
- Informing you about the status of your order
- Improving our services
- Complying with legal obligations
4. Do we share your data?
We never sell your data to third parties. We only share your data with parties necessary for providing our service, such as delivery companies and payment providers. These parties process your data solely on our instructions.
5. Retention Period
We do not retain your personal data for longer than strictly necessary for the purposes for which it was collected. Order data is retained in accordance with the statutory retention period of 7 years.
6. Cookies
Our website uses functional cookies to remember your cart and wishlist. We do not place tracking or advertising cookies without your consent.
7. Your Rights
You have the right to view, correct or have your personal data deleted. You can contact us via info@north-luxury.com. We will respond to your request within 30 days.
8. Security
We take the protection of your data seriously and have implemented appropriate technical and organisational measures to prevent misuse, loss or unauthorised access.
9. Contact Details
For questions about this privacy policy, you can contact us via info@north-luxury.com.
Last updated: June 2026